FAQ AND PROGRAM SPECIFICS:
Q) CAN I PERSONALIZE NON-REVO PRODUCTS?
A) AT THIS TIME WE CAN ONLY OFFER THIS PROGRAM TO REVO PRODUCTS EXCLUSIVELY.
Q) CAN I HAVE COLORS IN MY ENGRAVING?
A) AT THIS TIME WE ONLY OFFER BLACK ON SILVER/METALLIC SURFACES, AND SILVER/GREY ON DARKER SURFACES.
Q) HOW MANY AREAS/SIDES OF THE KNIFE CAN I ENGRAVE?
A) EACH AREA THAT IS ENGRAVED REQUIRES A ‘SETUP’. FOR EACH AREA/SIDE ENGRAVED AN ADDITIONAL ENGRAVING FEE PER KNIFE (AT THE LEVELS PROVIDED) WOULD APPLY.
Q) HOW BIG CAN THE ENGRAVING BE ON THE PRODUCT?
A) YOU CAN TAKE UP AS MUCH SURFACE AREA THAT WILL FIT ON THE SELECTED PRINTED SURFACE. KEEP IN MIND IF YOU WANT TO UTILIZE ALL OF THE SURFACE SOME PARTS OF THE GRAPHIC MAY BE CUT OFF. IF YOU WANT A LOT OF LETTERS/WORDS THE FONT WILL HAVE TO BE SMALLER. THE SIZE OF THE PRINTABLE SURFACE WILL ALSO LIMIT SIZES.
Q) HOW LONG WILL ENGRAVING TAKE?
A) THIS WILL DEPEND ON VOLUME, HOWEVER, USUALLY WE ESTIMATE A TURN AROUND TIME OF AROUND 2 WEEKS.
Q) WHAT SURFACES/MATERIALS CAN BE ENGRAVED?
A) WE USUALLY RECOMMEND ENGRAVING ON METALLIC (STEEL/TITANIUM/ALUMINUM) SURFACES. WHILE LASER ENGRAVING CAN BE DONE ON OTHER SURFACES, THE QUALITY OF THE GRAPHIC MAY BE LOWER AND DETAILS MAY BE LOST.
Q) WHAT FILE FORMAT DO I NEED TO SUBMIT MY ARTWORK?
A) WE REQUIRE VERY HIGH RESOLUTION JPEG (600 DPI). ALTHOUGH PDF, AI, OR OTHER VECTORIZED FORMAT WILL ENSURE A BETTER PRINT.
Q) DO YOU SEND A SAMPLE OF THE WORK BEFORE STARTING?
A) WE CAN OFFER A PICTURE RENDERING. OUR GOALS IS TO BE AS ACCURATE AS POSSIBLE, HOWEVER, SAMPLES MAY DIFFER SLIGHTLY FROM ACTUAL PRODUCT AS BLADES AND HANDLE SURFACES ARE NOT PERFECTLY FLAT.
Q) DO YOU TAKE CREDIT CARD PAYMENTS?
A) MOST MAJOR CREDIT CARDS ARE ACCEPTED. PLEASE NOTE A 2% PROCESSING FEE WILL BE ADDED TO ORDERS PAID WITH A CREDIT CARD.