Your REVO product is warrantied against manufacturer defect. If you have any issue with your REVO product please complete our warranty form and send in your product with a copy of the completed form.
If you have any questions or concerns please contact us at firstname.lastname@example.org
Send your product to:
(a) If a knife returned for warranty work is found to be an actual or suspected counterfeit or replica item, REVO shall have the right to impound the knife for further investigation of its authenticity. REVO shall not be liable to you, or anyone else, for payment of the price of any suspected counterfeit knife under investigation. If REVO, in its sole discretion, determines that the knife you returned for repairs is a counterfeit, REVO has the right to permanently impound and/or destroy the knife. Knives determined to be counterfeit will not be returned to you.
(b) REVO shall have the right to conduct destructive examinations to verify the authenticity of any knife REVO receives which it suspects to be counterfeit. REVO shall not be liable to you, or anyone else, for the price of any knife destroyed by examination if it is later found to be a counterfeit.
(c) REVOs' investigation may include the participation of third parties or governmental investigative agencies as required by law. By sending in your knife for repair, you agree to cooperate in good faith with any investigation conducted by REVO, third parties, and/or governmental agencies, including, but not limited to, cooperating with investigations to identify the seller or source of the counterfeit goods by providing the name, location, and other identifying information about the seller.